Tech Support

Hello, it’s your friendly neighborhood Leslie again. Two items of business:

1) Notice the tech support email link at the bottom of the side bar for future issues. When I say EMERGENCIES and LONG OUTAGES only, I mean it. I write for 21 blogs professionally as well as articles, ebooks, press releases, etc. I do not want to get emails about the site looking funny in Internet Explorer (All sites look funny in Internet Explorer. You should be using FireFox or Safari) or being down for five minutes (which, it shouldn’t, new web host is awesome). If you abuse the linky goodness I will be UNHAPPY. When to email tech support:

• You have not been able to log in to the site for an hour, minimum. Do not hit refresh every five seconds when this happens – it floods the server and makes your outage last longer. Go away. Do something else. Come back in ten minutes and try again. (This is true for all web sites – rapid refresh costs your web site owners bandwidth – be kind.) It is highly unlikely you will have to wait an hour for the site be up – I promise Melz is on the ball for y’all and sends me plenty of emails and phone messages when or if the site is down. 😉
• You get a 404, 504 or 300 message (or any other error message) instead of the site’s front page. Copy and paste the message into the email, please.
• You get a “Server Not Found” message of any kind. Again, make sure to put the error message in the email for me.

Please don’t email Meleah about tech stuff. It just floods her email inbox and freaks her out for no good reason, since she doesn’t do her own tech stuff. We love Melz and we want to keep her stress-free, so she can come out of her bubble soon.

2) Please take note: THIS BLOG WILL BE DOWN FOR ABOUT TWENTY MINUTES (20 minutes). This will occur at 11:30 AM EASTERN DAYLIGHT TIME TODAY, and is a PLANNED OUTAGE. I’m just upgrading Meleah’s blog installation to WP 2.5 as the final step in her blog renovation and I want to get it done while I have time today. Again, this is a planned outage. Grab your towel. DO NOT PANIC.

Thanks! 🙂 (Have a I mentioned how much I love that Melz writes a blog with this many loyal readers? You guys rock.)

Leslie

CHILLAX. See? All done. That didn’t hurt a bit, did it?