FUCK YOU

Shouting out a big FUCK! YOU! to the worst pharmacy ever. I hate this pharmacy soooo much! I don’t even know where to begin.

Lets start with me dropping off of my scripts at the drive through window of Walgreens (which will now and forever be referred to as the fucking worst pharmacy ever) at 530pm. I was told at the drop off window that it would be about an hour, maybe even less than an hour to fill the three bottles of pills.

An hour.

Okay. That’s not so sucky. It is finally cold outside, so I would imagine there are many more people who may now be getting sick and in need of medication as December 28th seems to be the first real day of winter we’ve had all year. I’m sure an hour is reasonable.

Being that I live 20 minutes each way, that would have been 40 minutes right then and there, so why bother to go all the way home when I will just have to turn right around only to come right back out. And an hour is reasonable.

So, I drove around, (still in work clothes) window shopped, and sent out text messages to a bunch people whom I have ignored over the last week or so being so busy with my own family and holiday obligations.

To my surprise, the hour went by quickly.

630pm, I waited in the drive through window line of cars until it was my turn. When it was my turn, THEY (the fucking worst pharmacy ever) told me the computers had crashed, they were now backed up, and it would be another 30-40 minutes. Okay. Okay. Even that was reasonable. Shit happens, I understand how frustrating a system down can be. Okay. No problem, no one’s fault. Fine. I could deal with being stuck in my g-d awful work clothes a bit longer, and hey, I already made it this long… what the hell. No point in driving home now either.

I parked my car in a space and played the famous annoying cell phone game that I now KICK ASS at.

That half hour also went by quickly.

7pm, I got back in the drive through line of cars (for the third time) and waited until it was my turn. Again.

Now, things were becoming not-so-reasonable.

715pm, window is mine. That’s when THEY (the fucking worst pharmacy ever) couldn’t find my insurance information. Okay, no problem, system was down there must still be some problems, so, here’s my health insurance card.

But, in order to keep things moving the woman at the window asked me, “Would you mind just circling the building just once more and let us (the fucking worst pharmacy ever) get the other medications out to the other people who’s information isn’t missing?”

OKAY… Fine, but I am only doing that for the sick people who are waiting in line behind me. Or for the parents who may be waiting behind me and need antibiotics for their kids. Okay. I’ll circle the building. again. I will get in line. again.

745pm, 4th time in line, (incase you are counting) I was FINALLY handed my scripts. (2 hours and 15 minutes later, not ONE hour like promised when I arrived) Fine.

Now, the last time I was there, I drove all the way home before I found out THEY (the fucking worst pharmacy ever) fucked up my pills by forgetting to put in an entire prescription bottle that I paid for. So, having learned a hard lesson that involved 3 car rides in the past, at least this time, I checked the bag.

Hey! What a surprise! I am glad I checked inside my white paper sack of pills. (before getting home and finding this out!) THEY(the fucking worst pharmacy ever) fucked up. AGAIN.

All reasonability is out of the question from here on in.

THEY (the fucking worst pharmacy ever) gave me GENERIC not the BRAND NAME scripts. (They (the fucking worst pharmacy ever) never asked me, if I wanted the generic or brand name, had they, I would have never agreed to the generic brand. THAT, was their fuck up, by assuming I wanted the generic.)

It can be argued, “generic / brand name are the same pills” or that “the pills have the same active ingredients.” I am here to tell you NO! That’s wrong! (trust a person who takes 15 – 20 pills a day).

Now… I am all for saving money, I make less than $30,000 a year and I am a single mom living in NJ… I can’t afford to make expensive decisions. I know from personal experience that there are certain medications I can take the generic brand, and there are some medications that I can not take the generic brand.

Of course the generic brand the fucking worst pharmacy ever gave me was the exact pill I can NOT take, unless it is the brand name.

It took ten minutes to explain that I know that I can’t take that generic brand, please change this script to the brand name.

(wow I just realized how I sound like an 80 year old man right about now…scripts, and the word generic… oh god, who am I becoming)

Then, I did something stupid. I assumed the matter wouldn’t be difficult to solve. This little problem would be rectified easily, right? I mean HOW LONG DOES IT TAKE to put pills from one bottle to another bottle. How HARD can THAT be? I mean dump out one bottle on the metal tray and use that seperator thing to shove them in the new bottle. Right?

I was told it would take just ten more minutes. It was their fuck up, their mistake. TEN MINUTES? To fix? Fine. Fine. Fine. Well not fine, but ten minutes sounded promising even. It was a HARD ten, and my patience and ability to be polite was ending rapidly.

Okay! I will circle the building! and get in the drive through window line one more time! (5th fucking time, totally UNREASONABLE) and wait for the switch! FINE!

825pm. (3 hours later (not one) and 5 times waiting in line) umm….SO-NOT-FINE.

Three hours of waiting in a parking lot? When I could have gone home, changed, brushed my teeth, ate dinner had I known it was a THREE HOUR wait, not a ONE HOUR job like I was told.

Grrr……I get back to drive through window at 845pm. (an HOUR, not TEN MINUETS LATER as expected, for the switch from the generic to the brand name of pills were supposed to be read, …. it was an HOUR wait not TEN MINUTES because the lines were crazy long each time I sat in them.)

So help me g-d, this better be it. I will flip out. Flip out.

(After 2 and a ½ hours of waiting, I was still even rational. I think I snapped exactly at the 2 hr 59 min mark.)

The woman looked at me and said, “Umm… I’m sorry it’s still not ready.”

That’s when I completely lost it.

“Oh really? Is that so? Let me tell you a little secret, I have been kind. I have been understanding. I have been patient. I haven’t been RUDE nor have I given anyone any attitude for the lack of competece in this building. But there is no way I am putting up with this anymore….I am not circling the building, AGAIN and I am not waiting in line AGAIN. I am not moving my car, until you fix my medication. I was supposed to be done at 630pm. I would have also been done at 730pm, if you didn’t fuck my shit up again. That was supposed to take TEN MINUETS TO FIX…..It’s now 845pm, I gave you an HOUR to fix what was supposed to be done in TEN MINUTES. I have been in the parking lot for over 3 hours since I dropped off my prescriptions, and I have been in line 5 times. You are going to give me my fucking pills, because I AM NOT MOVING MY CAR OR MY BODY until you do.”

I got my corrected medications at 902pm.

It was a total of 3 hours and 32 minuets in a parkinglot, 5 times waiting in a line of cars, in my work clothes , with no dinner, after an hour and a half commute on the NJTPK after 8 hour day at work, for 3 bottles of pills.

FUCK! YOU! WALGREENS! FUCK YOU!

I think I need a new pharmacy.